Full-Time Opportunity
Receptionist
1773 Human Resources & Marketing Services LTD1773 Certified· Accra
Warm, organised and presentable? Be the first face guests meet.
Full-TimeAccraPosted 12 days ago
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About this Role
A reputable hospitality establishment in Accra is looking for a warm and well-organised Receptionist to manage its front desk. The ideal candidate is presentable, calm under pressure, and able to handle guests, calls and reservations professionally throughout the shift.
Key Responsibilities
- Welcome and assist guests on arrival in a warm and professional manner
- Handle guest check in and check out efficiently
- Answer incoming calls and direct them to the right person or department
- Manage reservations and keep booking records accurate and up to date
- Respond to guest enquiries, requests and complaints promptly
- Keep the reception area neat, tidy and well presented at all times
- Handle payments and issue receipts where required
- Assist with other duties assigned by the supervisor
Requirements
- Minimum of HND in Hospitality Management or a related field
- Previous experience at a front desk or reception is an advantage
- Good communication and customer service skills
- Basic computer skills, including familiarity with reservation or booking systems
- Must be neat, presentable and well-mannered
- Ability to remain calm and professional under pressure
- Good record-keeping and organisational skills
- Willingness to work flexible hours, including weekends and holidays
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Perks & Benefits
- Attractive salary